OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 82 comments received in the last 90 days.
16 September 2025
Simon was very helpful, stayed in touch and had great knowledge.
15 September 2025
I would particularly like to say how impressed I was with Amber and Liam
09 September 2025
Staff were polite and helpful, actually respected me by being polite, and calling me sir on the phone and being more Business like when in store. Other manufacturers tend to be over friendly and less professional.
09 September 2025
All queries answered promptly and fully explained without hesitation
07 September 2025
The professional sales team answered any questions you have to put your mind at ease. Always provided a prompt response.
28 August 2025
Bowker mini Preston were amazing and Amber McLean was a star the whole time
07 August 2025
Satisfied
06 August 2025
The Mini centre is giving customers the high quality level when it's coming to customer experience, quality and quick service.
06 August 2025
We had excellent service from Kirstin at Bowker. She was extremely knowledgeable, competent and friendly. She kept in regular contact with us and explained every step of the process.
21 September 2025
On time Free health check. Very efficient!
18 September 2025
I had to wait a while to check my vehicle in but I'm aware it takes time when a few people are waiting
14 September 2025
100% satisfied with work completed on replacing my mini stripes by Tom. Unhappy that I dropped my car off at 9am, Tim completed his work at 1030 but my car was not returned to me until after 5pm
13 September 2025
The result was what was required
13 September 2025
The staff were helpful, the service was done as quickly as possible, the waiting area was comfortable.
10 September 2025
As mentioned earlier the commentary couldn't be heard. Not a big fault so a star less ??
03 September 2025
EMMA kept in touch - her communication was excellent
03 September 2025
Great
02 September 2025
Straight forward, no problems
02 September 2025
They fixed my car and communication was excellent
21 September 2025
Everything was explained regarding purchase and delivery. Service was excellent.